> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.scconline.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How To: Reset Your Password

Open URL - www.scconline.com and click on Login as shown in image 1.

![Image 1](https://storage.crisp.chat/users/helpdesk/website/8192fee3-0870-42b7-b06d-f3df8fd5cb2f/b8fbc923-fd34-443c-8083-8fd72172cdac.png)

To reset your password, click on "Forgot Password" as shown in image 2.

![Image 2](https://storage.crisp.chat/users/helpdesk/website/cba7b8d35eeda000/screen_02_v2o7w6.png)

Enter your Login Id (Email Id/Mobile Number) and click on "Request OTP" as shown in image 3.

![Image 3](https://storage.crisp.chat/users/helpdesk/website/8192fee3-0870-42b7-b06d-f3df8fd5cb2f/fe6083fc-76a8-4e4a-baf3-021d58c35a54.png)

Enter the OTP that you have received on your email or mobile and click on "Verify OTP" as shown in 
image 4.

![Image 4](https://storage.crisp.chat/users/helpdesk/website/8192fee3-0870-42b7-b06d-f3df8fd5cb2f/e3008417-220c-43e7-b3de-4295bd1a407e.png)

Please type in your new password and click on "Reset Password" as shown in image 5.

![Image 5](https://storage.crisp.chat/users/helpdesk/website/8192fee3-0870-42b7-b06d-f3df8fd5cb2f/a299360c-b61a-46f4-acff-9948b3d4d33f.png)

Your Password has been reset.

Please login to SCC Online with your Login ID and New Password.