Articles on: Mercury

How To: Add Users

Adding Users

Welcome To Mercury - The Surest Way to Case Alerts!

Multi User Version Only

To add users kindly login to your account at and follow the steps shown below:

Click the "Settings" tab from the top bar

Now from the left panel, click the Manage Users button

Under Manage User Access you can add remaining users by using the "Invite New User" button as shown below:

Users can be added, removed or modified from this panel at any time during the subscription.

The key differences in users are as follows:

Admin – Can add, remove and assign cases for anyone in the company

Standard – Can add and assign cases only for themselves

View Only – Only view cases assigned to them, Unable to add cases

And that’s it! After adding all users, you can continue to assign existing cases to any users in your organization.

If you need any assistance, please do not hesitate to contact us at any time!

Updated on: 22/01/2021

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